Carved Doussie Wood Spoon

Workshop Cancellation Policy

At Mulberry Market Co., we are committed to providing a thoughtful and enjoyable experience for all of our workshop participants. Due to the limited seating available, we kindly ask that you notify us of any cancellations at least 72 hours before your scheduled class. This allows us the opportunity to fill your spot and accommodate other guests.

Cancellations & Refunds

• Cancellations made 72 hours or more in advance will receive a full refund.
• Cancellations made within 72 hours of the scheduled class will forfeit the payment, as we are unable to offer a refund at that time.
• To cancel, you may contact us either by phone or in person.

We appreciate your understanding and cooperation in helping us create the best experience for all our guests. Should you have any questions, feel free to reach out to us directly.

Shipping Policy

Thank you for shopping with Mulberry Market Co. We are committed to ensuring that your order arrives safely and in a timely manner. Please review our shipping policy below.

Order Processing

Please allow 3-5 business days to process your order.

Expect an email within 3-5 business days to let you know your order is on the way!

Custom or made-to-order items may require additional processing time, which will be noted on the product page.

You will receive an email confirmation with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

We offer $10 flat rate shipping to the United States.

Enjoy free shipping on orders over $150.

Shipping costs are calculated at checkout based on weight, size, and destination if applicable.

Standard shipping typically takes 3-7 business days within the U.S.

Expedited shipping options are available at checkout for an additional fee.

Mulberry Market Co. is not responsible for carrier delays due to weather, holidays, or other unforeseen circumstances.

Local Pickup

We offer free local pickup at our boutique, located at 17325 E Sprague Avenue, Spokane Valley, WA 99016.

Orders can be picked up daily from 10:00 AM - 6:00 PM.

An email will be sent when your order is ready for pickup.

Shipping Restrictions

At this time, we only ship within the United States.

We do not ship to P.O. Boxes or APO/FPO addresses.

Lost, Stolen, or Damaged Packages

Mulberry Market Co. is not responsible for lost or stolen packages. If your order is marked as delivered but you have not received it, please check with your local post office or carrier.

If your item arrives damaged, please contact us within 48 hours of delivery with photos, and we will assist you in filing a claim.

Returns & Exchanges

Please refer to our Return Policy for details on returns, exchanges, and refunds.

If you have any further questions, feel free to contact us at mulberrymarketco@gmail.com.

Return Policy

Thank you for shopping with Mulberry Market Co. We want you to be completely satisfied with your purchase. Please review our return policy below.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging.

A receipt or proof of purchase is required for all returns.

To start a return, contact us at mulberrymarketco@gmail.com.

Returns should be sent to the following address:
17325 E Sprague Ave, Spokane Valley, WA 99016.

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.

Items sent back without prior approval will not be accepted.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect, so we can make it right.

Non-Returnable Items

Certain items cannot be returned, including:

(food, flowers, or plants)Custom products
(beauty products)

Sale items and gift cards are final sale and cannot be returned.

Exchanges

To exchange an item, return your original purchase, and once accepted, place a separate order for the new item.

Refunds

Online Purchases

We will notify you once we have received and inspected your return.

If approved, a refund will be issued to your original payment method within 10 business days.

Please allow time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved, contact us at mulberrymarketco@gmail.com.

In-Store Purchases

In-store purchases are eligible for store credit only within 30 days of purchase.

Workshop Refunds

Due to limited seating, cancellations must be made at least 72 hours before a scheduled class to receive a refund.

Cancellations can be made by phone or in person.

If you cancel before the 72-hour deadline, a refund will be issued.

Cancellations less than 72 hours before the class will result in forfeiture of payment.

Workshop tickets cannot be transferred to a different date.

For any return-related questions, contact us at mulberrymarketco@gmail.com. Thank you for supporting Mulberry Market Co.!